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Group chats

A group chat is one conversation shared by multiple workspace members. It keeps one message history and one conversation-scoped sandbox. It is deliberately different from a topic, which is a container that can hold several conversations.

When to use a group chat

Choose a group chat when everyone should stay in one thread: a quick review, a handoff, or a short-lived discussion around the files already in a conversation. Choose a topic when the team needs separate threads under a shared project or incident.

1:1 conversationGroup chatTopic
Message historyOne private threadOne shared threadSeveral threads under one container
MembershipOne human participantRoster on the conversationRoster shared by all child conversations
SidebarStandalone conversation rowStandalone conversation row with group stateParent row with nested conversations
Sandbox scopePersonalConversation-scoped and sharedTopic-scoped and shared

Turn a conversation into a group chat

  1. Open the conversation you want to share.
  2. Select Invite in the conversation header.
  3. Choose one or more existing workspace members and confirm Invite.

The existing conversation stays in place and becomes a group chat after the first invitation. Its message history is preserved; participants can see and reply in the same thread.

Invite to this chat dialog

Only workspace members can be invited. An invitation does not add someone to the workspace or create an account.

After the invitation, the participant control in the conversation header shows the people who share this one thread:

Two participants shown in the group chat header

Shared sandbox and memory

When a 1:1 conversation becomes a group chat:

  • the conversation's sandbox becomes shared by the participants;
  • participants can see and modify files in that sandbox;
  • personal memory is no longer injected into the agent run.

This is a conversation-level change. It does not create a topic, and it does not create additional conversations. If the team needs a fresh isolated environment and multiple workstreams, create a topic instead.

caution

Invite only people you trust with the conversation's current sandbox. Existing files and environment settings remain available to the group.

Group chat versus topic

The practical test is simple:

  • One thread, one history: group chat.
  • Several threads, one shared roster: topic.

An IM connector's shared routing mode maps to the first model. Its topic routing mode maps to the second. See IM Connectors.

Tips

  • Invite members from the conversation you want to keep; the existing history is retained.
  • Use a topic for parallel work instead of creating unrelated group chats.
  • Treat the shared sandbox as collaborative state: every participant can change its files.